Privacy Policy
This policy describes how Vertex Digital Systems Ltd collects, uses, stores, and protects information provided through our website and service enquiries.
1. Information we may collect
We may collect personal and business information, including name, email address, company information, project information, technical information submitted by users, and billing information where applicable.
2. Purposes of processing
We process personal information to respond to enquiries, assess project requirements, communicate about services, manage contracts, deliver agreed work, improve our website and service operations, and comply with legal and regulatory obligations.
3. Lawful bases
Where applicable, we will rely on relevant lawful bases for processing personal data, including consent, contract performance, legal obligations, and legitimate interests in operating our business and responding to enquiries.
4. Service providers and processors
We may share information with trusted service providers or processors that support hosting, email delivery, website operations, technical infrastructure, customer communications, or administrative support. These parties are expected to process personal data only under appropriate contractual arrangements and confidentiality obligations.
5. Security
We use reasonable administrative, technical, and organisational measures to protect personal data from unauthorised access, misuse, disclosure, or loss. However, no system can be guaranteed completely secure.
6. Data retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, resolve disputes, and maintain business records.
7. International transfers
Where information is processed outside the UK or EEA, we will take appropriate measures to ensure an adequate level of protection, consistent with applicable data protection laws.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to request a copy of your data in a portable format. Where applicable, we will respond to such requests in line with applicable law. Requests may be sent to contact@vertexdigitalcorp.com.
9. Complaints
If you believe your data protection rights have been violated, you may also contact the relevant supervisory authority in your jurisdiction.